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Need assistance finding a replacement SKU, verifying compatibilities, or requesting warehouse dispatch? Let our technicians assist you.
Jaipur Overhauls
Send your tool for original diagnostics
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Genuine INGCO spares certified
Manual Lookup
Request schematics via support ticket
FAQs & Information
How do I identify the exact spare part for my tool?
Check the nameplate or serial label on your INGCO tool to find the model number (e.g. CAGLI201158). You can then browse by category or search the specific armature, switch, or brush that matches your model in our central lookup. If unsure, reach out to our Jaipur support desk.
Are these spare parts covered under warranty?
Replacement spare parts (such as carbon brushes, gears, and armatures) do not carry a standalone extended warranty since they are wear-and-tear consumables. However, we guarantee they are 100% factory original, and any DOA or manufacturing defects will be fully replaced within 10 days of delivery.
Can I source a part that is not currently listed in the catalog?
Yes! As an authorized dealer, we have direct access to the entire INGCO factory catalogue. If a replacement armature, battery, or charger is not listed on primespare.in, submit a request form below with your model number and part description; our procurement agents can source it in 24 hours.
Do you provide on-site tool repair services?
We operate a central repair and overhaul facility at our Rajasthan headquarters. You can dispatch your tools to our Jaipur Bani Park depot for factory-original spare part replacements, diagnostic inspections, and certified overhauls.
